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Asteroid

Disney+

Why is there not an update to allow older models to access Disney+ ??

 

Seems typical of today's throwaway society that you can't access it. 

 

Frustrated doesn't even come close. 

2 REPLIES 2
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Product Expert

Re: Disney+

Hey @userjkVrssl3wE ,

 

I really do apologize for this problem but unfortunately, Disney+ chose to support newer models after 2016. 

From Disneydisney+.JPG

 

 

There are other options available to get Disney+ 

 You can try Mirroring

mirror.JPG

 

 

 

 

 

 

Casting

casting.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

Or direct Connection like HDMIdex.JPG   

Hopefully this helps

 

 

 

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Asteroid

Re: Disney+

Nope, doesn't help in the slightest. You could choose to release a firmware update for your products but haven't. You're part of the problem, not part of the solution. 

 

The options you suggest don't actually work with Disney+ as we've tried. 

 

Given the issue we're having with the lack of support with this coupled with an absolutely sure washing machine that's got a common error that Samsung again refuse to take responsibility for then Samsung have fallen to the bottom of the list when I'm looking for future tech. 

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