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Original topic:

Error occuring to go into service mode

(Topic created: 08-06-2022 07:06 AM)
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Lyaskew
Constellation
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HD and UHD TVs

I keep getting an error to go into service mode but I don't see a way to do that. I had my tv service about a month or so ago and it keeps doing it.

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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

Hello! I understand how this can be frustrating with this popping up. Since the service menu is coming up I would recommend reaching out to the previous service provider to help get this fixed. If they are unable to you can call into us directly at (1-800-726-7864) and ask for our remote management team. 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I understand how this can be frustrating with this popping up. Since the service menu is coming up I would recommend reaching out to the previous service provider to help get this fixed. If they are unable to you can call into us directly at (1-800-726-7864) and ask for our remote management team.