Original topic:

Getting error AS415 in the app store when trying to download Pluto.TV

(Topic created on: 1/18/21 6:54 AM)
Jorge4
Constellation
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HD and UHD TVs

IMG_20210118_114751284.jpg

I'm getting this error when trying to go to the Pluto TV page into the app store to download it. Didn't happen this to me with recent apps like Disney+ that came recently in my country (Argentina).

My TVs models are KU6000 (I guess this TV is from 2016) and MU6500 (and this 2017/2018).

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2 Replies
Jorge4
Constellation
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HD and UHD TVs

Ok, but which model of TV have you? Did it show the error for you too when trying to access to Pluto in the app store? Thanks,.

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SamsungGill
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

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