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Original topic:

Gmail compatibility with Samsung TVs.

(Topic created on: 7/16/19 7:38 PM)
userMB0oVKCHR5
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HD and UHD TVs

Bought a UN32N5300AFXZA TV for my mom.  Set up a Gmail account for her using the internet on the TV to share photos and videos.  But when receiving emails with attachments or photos, clicking on the photo or attachment results in a "function not supported" response.  How can she open photos/ attachments using her gmail account on this TV?  Thanks for your response.

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SamsungNik
Honored Contributor
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HD and UHD TVs

Unfortunately the we browser is very limited in what it can do. It is not currently possible to open email attachments from the television. The only way to do this is through casting. Casting is done through various methods, most commonly using a casting device like the Chromecast @Piedron mentioned. 


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Piedron
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HD and UHD TVs

Thats weird but another thing to keep in mind is that smart tvs tend to lag when using its apps. If you dont find a solution to your issue would be to use chromecast

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Solution
SamsungNik
Honored Contributor
Options
HD and UHD TVs

Unfortunately the we browser is very limited in what it can do. It is not currently possible to open email attachments from the television. The only way to do this is through casting. Casting is done through various methods, most commonly using a casting device like the Chromecast @Piedron mentioned. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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