Solved: Gray Vertical Bar - Samsung Community

userJMhthWs1di · ‎10-02-2019

This tv is a month old and suddenly there is a vertical bar. Any ideas?UN43RU7100FXZA

SamsungGill · ‎10-05-2019

If you are beyond the retailer's exchange period, please send us a private message with the full model code and serial number: Link

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SamsungLarryK · ‎10-03-2019

Have you tried unplugging the unit for about 5 minutes and plugging it directly into a wall socket, then trying again?

userJMhthWs1di · ‎10-03-2019

Yes, always the first thing to try

SamsungNik · ‎10-03-2019

Just to confirm, does this line show on all sources?

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userJMhthWs1di · ‎10-05-2019

Yes for all sources

SamsungGill · ‎10-05-2019

If you are beyond the retailer's exchange period, please send us a private message with the full model code and serial number: Link

View solution in context

userJMhthWs1di · ‎10-08-2019

I'll try and get back to the house on Thursday and get that info. Thank you

SamsungGill · ‎10-10-2019

No problem! Please keep us posted.

Samsung_uxilzJA · ‎10-05-2019

The TV is a lemon. If you're unable to return it through the store then use your warranty claim. That TV is a dud.

Jamess467 · ‎10-05-2019

Looks like a back light issue.. too be sure, did you try unplugging it and plugging it back in?

Original topic:

Gray Vertical Bar

1 Solution