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β10-02-2019 03:07 PM in
HD and UHD TVs1 Solution
Accepted Solutions

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β10-05-2019 10:55 AM in
HD and UHD TVsIf you are beyond the retailer's exchange period, please send us a private message with the full model code and serial number: Link

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β10-03-2019 07:19 AM in
HD and UHD TVsHave you tried unplugging the unit for about 5 minutes and plugging it directly into a wall socket, then trying again?
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β10-03-2019 04:23 PM in
HD and UHD TVsYes, always the first thing to try
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β10-03-2019 04:29 PM in
HD and UHD TVsJust to confirm, does this line show on all sources?
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β10-05-2019 03:54 AM in
HD and UHD TVsYes for all sources

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β10-05-2019 10:55 AM in
HD and UHD TVsIf you are beyond the retailer's exchange period, please send us a private message with the full model code and serial number: Link
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β10-08-2019 05:04 AM in
HD and UHD TVsI'll try and get back to the house on Thursday and get that info. Thank you

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β10-10-2019 09:43 AM in
HD and UHD TVsNo problem! Please keep us posted.
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β10-05-2019 05:11 AM in
HD and UHD TVsThe TV is a lemon. If you're unable to return it through the store then use your warranty claim. That TV is a dud.
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β10-05-2019 05:36 AM in
HD and UHD TVsLooks like a back light issue.. too be sure, did you try unplugging it and plugging it back in?

