Original topic:

Guide Button on Samsung Remote

(Topic created: 08-08-2021 08:16 AM)
user8BAIEBqnyj
Astronaut
Options
HD and UHD TVs

The guide button stopped working on my remote. No issues with any other buttons. I’ve tried removing batteries, unplugging TV, making sure date/time are set up, etc but nothing works. All remotes work with the exception of guide button. Any solutions?

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SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

This is an interesting one.  Which remote would you happen to have?  The smart remote or one of the variations with all of the number buttons?  Also, could we get the model of the television as well?  


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