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Original topic:

HBO Max disappeared

(Topic created: 04-06-2021 11:59 AM)
userXlOONgtuPW
Constellation
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HD and UHD TVs

After HBO Go switched to HBO Max, I downloaded HBO Max from the Smart Hub on my UN65JS8500 SUHD Smart TV.  It worked fine for about six months.  HBO Max has now disappeared from my app menu and is no longer available when I search apps.  Is HBO Max no longer supported on this model?  If not, why was it removed?  If it is still supported, how do I bring it back?  $17 a month is expensive for no service.

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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

I'm sorry to hear that, it seems that this device is not supported anymore you can use the link below to find a device that HBO max does support. 

https://www.samsung.com/us/appstore/app/G16040006493-compatible


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