Original topic:

HBO Max not appearing in search

(Topic created on: 4/10/21 6:21 PM)
userSIa7NXC6oP
Constellation
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HD and UHD TVs

Hi all, I recently bought a brand new Crystal UHD 7 Series TU7000 65” Smart TV. I’ve read that HBO Max isn’t compatible with all Samsung TVs, yet mine is listed as compatible and I can’t find it. Whenever I try typing it in the search bar it just tells me there were no results found. Is there any solution for this? I find it kind of hard to believe that a 2020 model doesn’t support one of the most popular streaming services at the moment. Thank you.

2 Replies
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HD and UHD TVs

I have the same model as you but do see HBO Max available in the Apps Store for download. Just tried it out and it launched after installation. Are you on latest software version 1420.0?

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userSIa7NXC6oP
Constellation
Options
HD and UHD TVs

Yep, I scanned to make sure there were no new updates but it says I’m on the latest version, 1470 :\ so frustrating. Thank you for your reply

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