Original topic:

HDMI Port - two prongs

(Topic created: 06-17-2022 07:39 PM)
TA59
Constellation
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HD and UHD TVs

Model UN55TU7000 - Both HDMI ports have two prongs that prevent an HDMI cable from being inserted properly.  Why are these prongs there and what can I do about them?

 

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LongHiker
Epic Samsung Care Ambassador
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HD and UHD TVs

@TA59 Can you post a picture? 

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TA59
Constellation
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HD and UHD TVs

IMG_1247.jpg

I ended up pushing them down out of the way and was able to insert HDMI cord.  Hopefully it didn't ruin anything.  Seems to be working fine.

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