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Original topic:

Half of the TV screen is dark. Fixable?

(Topic created: 06-28-2022 09:01 PM)
Julesriver
Astronaut
Options
HD and UHD TVs

I am wondering if this is fixable? 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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4 Replies
Bs2209
Sun
Options
HD and UHD TVs
Probably not without a screen replacement which I have never heard of on a TV
Diaboyos
Neutron Star
Options
HD and UHD TVs
Everything is fixable if you're willing to pay. The question is is that money better spent repairing an old TV or towards purchasing a new one?
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Julesriver
Astronaut
Options
HD and UHD TVs
Agreed are you aware of a diagnostic tool? TV was about a year old now 2.5 been put away. I ran across something on a Samsung or ? Can't find it. Agreed it isn't work the cost most likely. Like to tinker and evaluate b4 I pay to pitch it 😁
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter
 
Send Message to Moderator

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location