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Original topic:

Half of the TV screen is dark. Fixable?

(Topic created: 06-28-2022 09:01 PM)
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Julesriver
Astronaut
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HD and UHD TVs

I am wondering if this is fixable? 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location

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4 Replies
Bs2209
Sun
Options
HD and UHD TVs
Probably not without a screen replacement which I have never heard of on a TV
Diaboyos
Honored Contributor
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HD and UHD TVs
Everything is fixable if you're willing to pay. The question is is that money better spent repairing an old TV or towards purchasing a new one?
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Julesriver
Astronaut
Options
HD and UHD TVs
Agreed are you aware of a diagnostic tool? TV was about a year old now 2.5 been put away. I ran across something on a Samsung or ? Can't find it. Agreed it isn't work the cost most likely. Like to tinker and evaluate b4 I pay to pitch it 😁
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

Send a message on Facebook 
 
Send Message on Twitter
 
Send Message to Moderator

If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location