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Constellation

Horizontal row of dead pixels at bottom of TV

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Horizontal lines of dead pixels suddenly appeared at the bottom of my TV... Model Code: UN55KS8000FXZA I bought this on black Friday of 2016

Can this be fixed or is it permanent? 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Horizontal row of dead pixels at bottom of TV

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If this occurs during the picture test, I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Horizontal row of dead pixels at bottom of TV

JUMP TO SOLUTION

If this occurs during the picture test, I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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