Hulu App not available on app store

[Peridotti]

I just purchased a series 7 UHD Crystal TV (UN50TU700DF) and I cannot find the Hulu app in the app store, even when searching for it. 

It seems insane to me that a 2020 Smart TV doesn't have access to the Hulu app, it's one of my most used apps and I'm trying to contact support but no reply yet. 

[user5CdggbGS1e]

I think I have the answer to this issue at least for the 40 inch n5200 model.   I purchased this form Best Buy 2 days ago.  I could not find the hulu app in the app store.   After 4 hour of trouble shooting i went back to Best Buy and I discovered that the same model shipped in 2 different boxes.  On box has a picture on it of the TV with the Hulu app and the other ( the one i purchased)  did not have this app pictured on the Box.   I exchanged the TVs  and the one in the box with the Hulu picture on the box comes with the app preinstalled. 

[userBQ7bcd7Rml]

The same exact thing happened to me. I know mistakes can happen, but it seems weird considering we both ended up getting inferior tvs and then had to go to the store to fix the issue. Not cool.

[userv8uIzG7I5g]

I just purchased from Costco.  Same issue, and according to Samsung, it is a 2018 TV with 2020 software and HULU cannot load at this time.  Going to return to Costco as Samsung said no known fix time.  

[GRr21212]

what is the correct country code for the United States so I can get the Hulu app on my TV I've been trying to get it for 6 months now

[MsBri1]

Feel free to reach out to our Customer Service at 1800-Samsung and speak with our Remote Management Department for further assistance. 

[GRr21212]

they should come with the Hulu apps installed already if I can't get mine put on my TV then I'm going to have to get a new TV and this isn't even right cuz I can't do anything with the one that I have!

[MsBri1]

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