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Cosmic Ray

JS8500 Firmware Update to version 1550

Hi,

 

A new firmware update was released for the JS8500 TV (2015 model). See here:

https://www.samsung.com/us/support/owners/product/2015-suhd-smart-tv-js85xx-series?redir=55js8500

 

 

The ZIP file that you download contains a a folder called T-HKMAKUC_USB. The _USB at the end must be removed for the TV to recognize the update.

 

Please fix the zip file on your website, or you'll have a lot of people not understanding why the update doesn't work.

 

Question #2:

Please provide the release notes for this update. What is showing on your website at the link above are generic release notes that have never changed from update to update. I'd like to know what actually changed in this 1550 firmware update. Thanks.

14 REPLIES 14
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Astronaut

Re: JS8500 Firmware Update to version 1550

Same here. It would be nice to know the details of the update. Hoping it's finally a fix for the screen going blank for about 5 secs each time it's on for more than an hour.

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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

Hi,

 

Samsung folks, please respond.

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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

Samsung, please reply to your customers.

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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

Samsung, please respond.

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Samsung Moderator
Samsung Moderator

Re: JS8500 Firmware Update to version 1550

I am tagging this post for our product specialists.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

Still waiting for an answer here.

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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

Still waiting...

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Cosmic Ray

Re: JS8500 Firmware Update to version 1550

@SamsungLarry - are you going to help?

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Asteroid

Re: JS8500 Firmware Update to version 1550

I also just got the 1550 update on my Samsung JS9000.

I would also like to know what changed.

Thanks in advance.

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