A new firmware update was released for the JS8500 TV (2015 model). See here:
The ZIP file that you download contains a a folder called T-HKMAKUC_USB. The _USB at the end must be removed for the TV to recognize the update.
Please fix the zip file on your website, or you'll have a lot of people not understanding why the update doesn't work.
Please provide the release notes for this update. What is showing on your website at the link above are generic release notes that have never changed from update to update. I'd like to know what actually changed in this 1550 firmware update. Thanks.
I am tagging this post for our product specialists.