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M4500 TV - Time Off By 1 HR

(Topic created: 02-02-2024 09:55 PM)
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Kozxai
Asteroid
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HD and UHD TVs
I purchased a M4500 TV for my mother for Christmas and she's recently told me the time is off by an hour. I tried to check the settings to see if I could manually change it, or if it had to do with DST or what not but the option for that setting is completely grayed out, I can't even select it. Is there something else I can try?

I can get some photos when I visit her this weekend to show more specifically what I mean if it helps. 
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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

Hello! Thank you for reaching out! That is strange that it is not letting you change the time. I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00062254/

 

Please let me know if this helped! Also, you can provide the pictures too if you wish! 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! Thank you for reaching out! That is strange that it is not letting you change the time. I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00062254/

 

Please let me know if this helped! Also, you can provide the pictures too if you wish!