Original topic:

Mute button keeps flashing on the TV

(Topic created: 09-28-2021 12:36 PM)
userJXtLuQlnZp
Astronaut
Options
HD and UHD TVs

Hello, the mute button keeps flashing on the tv and I cannot change the volume between 4 and 6. I also cannot enter my WiFi password as it won’t let me hit enter from the keyboard. I’ve done all the resets and still no luck. Can you please assist? Thank you 

3 Replies
SamsungJam
Community Manager
Community Manager
Options
HD and UHD TVs

Oh no!  That's bound to be frustrating.  Could you provide the model of the television?  Are you seeing any error codes on the screen at all or just seeing the mute icon flashing?  Also are you using the original television remote?  


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userJ7AHKlgVCT
Astronaut
Options
HD and UHD TVs

Mute keeps flashing on screen and can't control my volume properly 

SamsungTam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Hello! Can you provide me with your model number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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