Taking the opportunity during this difficult time to fix some home issues I put to one side. I am now hoping somewhere out there can support, it is driving me crazy.
I have a DGTec sound bar with subwoofer which we have used on a samsung tele with no issues. We have recently bought a new samsung UHD series 7 - 65'' .. We have tried connecting through bluetooth, bought an optical cable and also HDMI. it picks up the connection through the bluetooth but no sound. It cuts all sound like it was trying to but nothing coming out.
Now although the visuals are great on the tele the sound is shocking in an average size room.
Any help would be amazing. . (block out the neighbours dog and the kids )
I recommend reaching out to the manufacturer of the soundbar regarding this issue.