cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

My DGtec surround sound wont play with series 7 tv

Hi People,

Taking the opportunity during this difficult time to fix some home issues I put to one side. I am now hoping somewhere out there can support, it is driving me crazy.

 

I have a DGTec sound bar with subwoofer which we have used on a samsung tele with no issues. We have recently bought a new samsung UHD series 7 - 65'' .. We have tried connecting through bluetooth, bought an optical cable and also HDMI. it picks up the connection through the bluetooth but no sound. It cuts all sound like it was trying to but nothing coming out.

 

Now although the visuals are great on the tele the sound is shocking in an average size room.

 

Any help would be amazing. . (block out the neighbours dog and the kids ) Smiley Happy

 

Many thanks

2 REPLIES 2
Highlighted
Samsung Moderator
Samsung Moderator

Re: My DGtec surround sound wont play with series 7 tv

I recommend reaching out to the manufacturer of the soundbar regarding this issue.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: My DGtec surround sound wont play with series 7 tv

As i said the sound bar works on all teles in the house just not this one.

Reply
Loading...