Original topic:

My Q90t tv speakers

(Topic created on: 1/21/21 1:29 PM)
usercy0HoUlOBk
Constellation
Options
HD and UHD TVs

My brand new Q90 tv cannot be moved off of the tv speakers

 

i have a crystal Samsung sound bar connected but it is not recocognised and shows "no arc" it is connected to the arc port cables are fine O have seen several issues the tv is straight out of the box is there an issue with this tv?? 

0 Likes
2 Replies
usercy0HoUlOBk
Constellation
Options
HD and UHD TVs

I have run it through the hdmi troubleshooting it is as though the arch port is not working?

0 Likes
SamsungGill
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Do the cables support ARC? Is the ARC feature turned on for both devices?

0 Likes