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vaux
Constellation

NU8000 randomly restarts while watching TV

I have a NU8000 (Exact model is UN75NU8000FXZA), and as of the last few months, my TV will randomly restart while I'm using it. What I realize happens is all of a sudden either the audio will cut out (while the video keeps playing) and then it will shut down, and turn back on. Or, I will notice the video freeze up, and then the TV shuts off and turns back on. 

I only have 1 thing connected to it via HDMI, my Xbox ONE X. 

Any ideas? Suggestions? My 1 year warranty ends in November.

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larspassic
Constellation

Re: NU8000 randomly restarts while watching TV

This is happening to me as well. Samsung UN65NU8000FXZA with Xbox One X. Started happening about 4 months ago, but our warranty just ran out. Interesting that others are having this issue as well.

 

We are using HDR, as well as Game Mode and FreeSync. Do you also have those settings turned on? 

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