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Constellation

Netflix not streaming on Samsung HU6000 Smart TV

Netflix comtent will not stream on UA40HU6000JXZK smart Tv, 2014 model.

Can access the Netflix menu but when play is selected it will not stream or just for a few seconds and then blank screen or fault message. Using Apple TV and Netflex app connected via HDMI 1 port.

 

It has latest firmware update. Apple TV and internet connect is working fine as the same Apple TV devise works perfectly fine on other Sony TV in the house.

 

Any ideas how to resolve thie issue?

Thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Netflix not streaming on Samsung HU6000 Smart TV

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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