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Astronaut

Newer SAMSUNG has a blue or black screen

my newer SAMSUNG curved tv has a blue screen and I can't get anything else to come up. The remote will blink repeatedly, and sometimes the tv will go from black to blue but that is it. Any suggestions?

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Samsung Moderator
Samsung Moderator

Re: Newer SAMSUNG has a blue or black screen

Is the TV plugged into a surge protector or a wall outlet? Are you able to change sources with the remote? To better assist, can you provide the model code of the TV?


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