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Original topic:

No picture on my UN55KS800D, all vertical lines

(Topic created: 04-02-2022 03:57 AM)
user1CpTKLndfd
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I was watching a game on live tv cable when the screen suddenly lost the picture but instead displayed vertical lines of different colors. I tried the "cold reboot" by unplugging the power off the wall outlet, disconnected all connections to/from the tv, rebooted the wireless router, but nothing worked. I even switched to YouTube (from cable tv) but nothing changed. I hear the audio although I don't know from what source as nothing shows on the screen but vertical lines.

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Diaboyos
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Sad to say the TV might be dead. If it's not under warranty the cost to repair or replace it will be up to you.

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I think I'd be calling Samsung support pronto. Vertical lines sounds like a description of how that TV makes the picture. And it's not working. 😐
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Diaboyos
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HD and UHD TVs
Sad to say the TV might be dead. If it's not under warranty the cost to repair or replace it will be up to you.