Hi all. I have connected my PS4 to an older Samsung TV with the model UA46ES8000. It is nearly 10 years old or so and the backlight is flickering. When I play Ghost of Tsushima on it I think the colors are not rendering correctly sometimes.
I have attached a sample video here. You can see the grass' and armor's colors are weird especially when I rotate the camera. I have tried changing to three different cables with no effect. Of course there is the possibility that the TV is somewhat broken, but I would like to rule out all possibilities. My observations:
The backlight of the TV is flickering as well, but I do not think this is related to the colors in the game.
This only happens for in-game rendering, not for cutscenes.
I can watch Netflix and other videos on this TV just fine, albeit the backlight is still flickering. But no problems with colors.
I have tried this PS4 unit and the cables on another TV and there is no problem.
I have tried changing the unit's Video Output settings like Resolution, RGB color, etc., to no effect.
Referring to observations #2 and #3, I think this is a 3D real time rendering because it doesn't happen with regular videos or cutscenes.
Appreciate if anyone can give me any tips or solutions. Thanks!
Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
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