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Pairing an iPhone with TV

(Topic created: 07-26-2020 04:27 PM)
userbzPT03ZcGG
Asteroid
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HD and UHD TVs

I downloaded the smart things app to try to pair my iPhone with tv. Our model TV is not that old yet does not show up as one of the options on the SmartThings app.  Anyone else have this problem?

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SamsungGill
Samsung Moderator
Samsung Moderator
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Unfortunately, this television was manufactured much earlier than when Smart Things was developed.

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SamsungGill
Samsung Moderator
Samsung Moderator
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Hello! Please provide the full model code so that we can best assist. Unfortunately, older models will not work with the Smart Things app.

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userbzPT03ZcGG
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Thank you for your reply. Model code UN 55J620D, serial number zero 4K 83CXH700526 and, software version TN14M6AKUC- 1110.1

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Je655
Comet
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HD and UHD TVs

On the posts tag they included the model

 

iPhone pair with Samsung model un55j620D

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Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Unfortunately, this television was manufactured much earlier than when Smart Things was developed.

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userbzPT03ZcGG
Asteroid
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HD and UHD TVs

That's a bummer. We bought this TV at Costco only three years ago.

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