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Pairing an iPhone with TV

(Topic created: 07-26-2020 04:27 PM)
userbzPT03ZcGG
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I downloaded the smart things app to try to pair my iPhone with tv. Our model TV is not that old yet does not show up as one of the options on the SmartThings app.  Anyone else have this problem?

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Anonymous
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Unfortunately, this television was manufactured much earlier than when Smart Things was developed.

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Anonymous
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Hello! Please provide the full model code so that we can best assist. Unfortunately, older models will not work with the Smart Things app.

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userbzPT03ZcGG
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Thank you for your reply. Model code UN 55J620D, serial number zero 4K 83CXH700526 and, software version TN14M6AKUC- 1110.1

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Solution
Anonymous
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Unfortunately, this television was manufactured much earlier than when Smart Things was developed.

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userbzPT03ZcGG
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That's a bummer. We bought this TV at Costco only three years ago.

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