Powers off After 5 seconds

[Boybord1]

Could be the power supply or a faulty cord.

[SamsungCaleb]

I'm sorry to hear that, how long have you had the TV? Also, are you using a surge protector? 

[Asassin]

no surge protector and have had t.v for 1 month

[Asassin]

will only turn on after holding down power button on remote door five seconds. bright power led flash then it comes on shows smart t.v logo and then back light then off

[SamsungCaleb]

This is something that will require service, depending on the return policy of your place of purchase you may qualify for an exchange if not please send me a private message with your full model and serial number? 

[Asassin]

here you go

[SamsungCaleb]

My apologies i am unable to see this one can you send it to a private message using this link:https://bit.ly/33nV7pS

[SamsungCaleb]

My apologies I was unable to see this as the format made the picture too small to see any details. please send the model and serial number to a private message using the link provided: https://bit.ly/33nV7pS

[Asassin]

huh??