Original topic:

Problem with Youtube

(Topic created: a month ago)
userAnXxtrmuIW
Astronaut
Options
HD and UHD TVs

My TV is model UE65MU6122K and everything works fine,TV stations,Netflix,Blu ray player,android media player and USB.Except YouTube,all the videos with VP9 codecs are with a mosaic big pixels. I reinstall YouTube I reset the smart hub,I did a factory reset but the problem is still.The firmware is the latest 1290.3 and i tried to reinstall it by the update settings and with a USB but the TV is telling me that i do have the latest update . Any help Please.

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SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Thank you for this information. This forum is for the support of US products and customers. I apologize but as your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
 


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