Original topic:

Ps4

(Topic created on: 2/8/21 4:51 PM)
usermsuSvKkOm7
Astronaut
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HD and UHD TVs

I have a crystal uhd Samsung 7 series , I’ve been trying to connect my PS4 and it does not work! It says connection successful but the screen is black! I can hear the Home Screen of my PlayStation and when I move the remote the volume works but the screen is just black! Any ideas on what’s going on?

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SamsungGill
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

Have you tried a different HDMI cable? If you have another television, have you tried connecting the PS4 to change the display settings? There is a possibility that the PS4 is sending a signal that the television does not recognize.

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