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Original topic:

QE50Q60AAUXXU problem. Help for Q60A

(Topic created: 08-03-2022 08:46 AM)
user7msUtM1dcO
Astronaut
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HD and UHD TVs

Doesn anyone have the service menu ADC/WB values I need the following 

ADC result and white balance also need the panel type. Please I really would appreciate the help. I pressed right instead of going back then it just messed it all up on hdmi calibration 

20220803_164350.JPG

 

20220803_164342.JPG

 

 

 

 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html