How do you remove everything Rakuten related on the TV. It’s by default installed and the channels contain inappropriate material for children. Why it’s preinstalled is beyond me since it’s a useless bundle of channels.
Hello, I would encourage you to contact our over-the-phone support for remote management assistance at 1-800-726-7864 however if you would like for us to review further I will need the full model code of the television to proceed and I apologize for any frustration.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.