Original topic:

Remove Rakuten Channels

(Topic created: 10-12-2021 12:04 AM)
usercxqn6RMJNH
Astronaut
Options
HD and UHD TVs

How do you remove everything Rakuten related on the TV. It’s by default installed and the channels contain inappropriate material for children. Why it’s preinstalled is beyond me since it’s a useless bundle of channels. 

1 Reply
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Hello, I would encourage you to contact our over-the-phone support for remote management assistance at 1-800-726-7864 however if you would like for us to review further I will need the full model code of the television to proceed and I apologize for any frustration. 


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