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Astronaut

Samsung 48J55 Loud noise when I turn tv off and when I change volume or channel jarbled voice.

Samsung 48J55 Smart TV:  when I turn off TV a loud noise blairs and when I change channels or volume a jarbal voice sounds. How do I stop this?

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Product Expert

Re: Samsung 48J55 Loud noise when I turn tv off and when I change volume or channel jarbled voice.

@usergfNg2eUlZz 

 

Thank you for this question. I understand your concern and would like to walk you through trying a Reset on the TV which should also reset any audio issues you may be experiencing. 

I've attached an image to help you navigate to the reset in the Menu Settings. 

Please see below and if this answer helps please be sure to mark this comment as a solution. 

Take care! Smiley Happy

 

Please navigate using remote to TV menu

MENU>SUPPORT DIAGNOSTICS>SELF RESET

CAPTURE1.PNG

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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