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Original topic:

Samsung 50” TVs going black with audio only??

(Topic created: 03-01-2024 07:51 PM)
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derekmayer535
Astronaut
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HD and UHD TVs

Hello, I work for the state park hotels and we use 50” inch Samsungs. We have had a rash of TVs going black with sound only. 7 last week, 5 this week. Oddly or sister park is having the same issues. Longtime Samsung user never had a bit of trouble. HELP!!!

1 Reply
Solution
GaryB82
Epic Samsung Care Ambassador
Options
HD and UHD TVs

Sounds like they are starting to go bad I would suggest reaching out to support and see about getting a Service Ticket issued and have them repaired you can reach Tech support at the link below 

https://www.samsung.com/us/support/contact/


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