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Glendy1
Constellation

Samsung 55’ curved screen partially a black shadow

How can I fix or do, my curved 55 inch tv , about 2 years old has a partial black shadow starting from the top of the screen and gradually getting clear at the bottom part of the screen, it’s been like that for a while now, and looks like it’s very common malfunction of this tv, please Samsung contact me for options. Thanks 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Samsung 55’ curved screen partially a black shadow

Have you tried unplugging it for 5 minutes? Have you tried a factory reset? Does this occur on all sources and inputs?

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