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Constellation

Samsung 75inch tv. Screen has horizontal flickering lines and dark top half.

ŁWe have a Samsung 75inch UE75MU7000 UHD tv. First we had a dark smudge appear 50p size in center of the screen, then the vertical lines just after several months but we could put up with it. Now we have horizontal flickering lines coming down the screen from the top. Starting off dark and then changing colour to the center. It’s unwatchable. Photos below.

The tv is now 18 months old and for the age and high price should be better.

Samsung have said its out of warranty and it’s down to us to pay for their engineer to come to see what’s wrong and pay to have it fixed, that’s if it can be fixed. Surely it’s a manufacturing fault as we haven’t touched the tv or done anything different. This just shouldn’t happen for equipment this pricey and only 18 months old. 

Has anybody else had this problem or can anybody please help. We are still going to fight it out with Samsung.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Samsung 75inch tv. Screen has horizontal flickering lines and dark top half.

Regrettably support for non-US models is very limited. We suggest reaching out to a support team in your area for further assistance. You can do so by using the following link: http://www.samsung.com/visitcountry  Thanks!

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