Original topic:

Samsung Crystal UHD doesnt connect to internet sites anymore

(Topic created on: 4/20/21 1:00 PM)
user2NjO1wjWds
Astronaut
Options
HD and UHD TVs

I could google before on my Samsung Crystal UHD smart TV but not anymore.. What could be the problem?

Am not too Tech, can you please assist?

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2 Replies
KnightRalph316
Samsung Care Ambassador
Options
HD and UHD TVs

I have a Crystal UHD TV and it seems to be working for me. Make sure you TV is connected to the internet, sometimes if you're on WiFi it will disconnect sometimes and you'll have to reconnect. Also are you using the Browser app?

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SamsungJam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Are you having trouble accessing any other webpages on the browser?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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