Original topic:

Samsung LEDTV Black Screen

(Topic created: 05-11-2021 09:48 AM)
Binkson_CK
Constellation
Options
HD and UHD TVs

The TV was working fine yesterday.. but now it only emits sound and no image seconds after turning it on.

Can still be connected to my laptop too and detected as a second monitor. Tried master resetting, unplugging and all, didn't work...

Images attached for further details. Appreciate any feedback.

Also video proof: https://drive.google.com/file/d/111yc9GLAfXTm1b9ImtNaakUGPU5ym-th/view?usp=sharing

 

169949.jpg

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SamsungBri
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Thank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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