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Astronaut

Samsung Premium Care Site will not accept uploaded sales receipts.

Hello to all of you who are fellow sufferers at the hands of Samsung Premium Care.

I'm on my second ticket to prove that I bought a TV of which they are already aware that I have a Premium Care Repair Plan.

 

Since their site doesn't work, I really need to have an email address to which I can send them my invoice.

 

Has anyone had any success with this?

1 REPLY 1
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Supernova

Re: Samsung Premium Care Site will not accept uploaded sales receipts.

@nbkuz92 have you tried chatting in on this issue?

 

Inside the US? --> https://www.samsung.com/us/support/contact/

Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html

 

I would reach out to the Samsung team since this forum won't be able to directly assist, unless a MOD sees this.

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