I’ve had a Samsung smart TV for the past 2 years, works great and use it for my daughter to watch her Netflix movies. About 4 days ago, the TV all by itself turned off then back on, all while making this weird noise. Now it has been doing it every day we turn the TV on.
Has anyone experienced this issue and if so, is there a solution?
After thought - Unfortunately this problem happened after I just purchased a 82in QLED ($2500) on Black Friday. Now I am worried this tv I just purchased will do the same and am thinking of returning it if my other TV cannot be fixed.
Can I have your full model number to better assist you?
What is the current firmware/software version the TV is running? Is the TV plugged into a surge protector or the wall outlet?
Have you tried to unplug the TV for 2 mins? Also, can I have your current firmware version?
Well first off go 2 the settings menu on the TV and factory reset every single thing in the TVs systems and then at the bottom after making sure that its plugged in2 a surge protector 2 an outlet with a GFI and linked back to ur wifi there will b a support system and contact information. Call the service center and have them look n2 any and all glitches in your malware code and software. This is not a big enough problem to go through taking it back or sell it to get close 2 the $ u spent on the product n the beginning. If u r still unhappy with it contact me anytime and I will purchase it for a fair price