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Astronaut

Samsung TV Blue Screen

I have a 3 Samsung TV's and the oldest one is Model #6350A purchased on 11/11/13 (6 years old).  I also had purchased an extra protection plan for 5 years but that ran out.  Now the TV is shutting off automatically and/or it will go off and I get a blue screen.  Sometimes, shutting it off and an will make it work again but then it shuts off again.  Is there any fix for this problem?  Or is 6 years the average life of this TV??     It is now going off for longer periods of time.  Thanks for any help.    

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Samsung Moderator
Samsung Moderator

Re: Samsung TV Blue Screen

This type of issue will need to be addressed by having the unit serviced. Since it is out of warranty, you can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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