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Samsung TV Cant delete Apps like netflix Hulu E-manual etc

(Topic created: 07-09-2021 11:32 PM)
Cabezon
Constellation
Options
HD and UHD TVs
Hey guys and gals

So I have a samsung smart TV that I must have bought about four years ago. I recently tried downloading an app and I get a message that memory is low and that I need to delete some apps. However, when I attempt to delete some apps, the stupid TV will not let me delete them. They are just greyed out and it is starting to tick me off. The main culprits are NETFLIX, Hulu, Spotify, and the stupid e-manual that takes up about 11% of the total memory. 

Does anyone know how I can get rid of these. I saw a video on youtube to try and get it into developer mode but even that did not work. Some of the options in the settings menu are also greyed out. I also tried resetting the entire tv doing a factory reset and nothing.

Any assistance would be appreciated. 

1 Solution


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Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Unfortunately, pre-installed apps cannot be uninstalled. Only downloaded apps can be uninstalled. 

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Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Unfortunately, pre-installed apps cannot be uninstalled. Only downloaded apps can be uninstalled. 

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