I tried everything on your site to fix my closed captions. So I contacted Customer Service to get more asssitance.
This is a soft reset for the television, sometimes the TV needs a restart!
1. Unplug the TV for 2 minutes
2. While it's unplugged, press the power button on your remote, and then plug it back in.
3. Bam, the closed captions are back on.
- Closed Captions