Original topic:

Samsung TV Plus - Connection Error

(Topic created on: 2/19/21 3:18 PM)
userOrovScIudE
Astronaut
Options
HD and UHD TVs

My TV showing that TV plus is not working please try your connection again.

anyone able to solve this ?Thanks 

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2 Replies
SamsungJustin
Community Manager
Community Manager
Options
HD and UHD TVs

Are you having any issues with any of the other applications? 

 

Have you checked the network connection to make sure everything is connected and your signal strength and all of that stuff is good? 

 

I also recommend making sure that your software on the television is completely up to date, you can also try manually changing the DNS server on the television to 8.8.8.8, this may help connect easier to our servers by connecting in a different direction. 

 

 

userTPix3IL4Dq
Constellation
Options
HD and UHD TVs
I have a Note 8. I don't see it as a device I can download the application. Is this true?
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