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Scorpio2177
Asteroid

Samsung TV Remote Won't Work

Not sure what the problem is. I searched on the TV for the remote control settings, but no luck. I changed the batteries at first, thinking that was the issue, it wasn't.

I unplugged the TV for 10 seconds, nothing is happening to connect the remote to the TV!

I posted a screenshot of my TV model.

Any help is appreciated.

6 REPLIES 6
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Samsung_twWNgad
Astronaut

Re: Samsung TV Remote Won't Work

It's not working

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Samsung Moderator
Samsung Moderator

Re: Samsung TV Remote Won't Work

Is the remote able to turn the television on and off? Please provide the full model code of the television. This can be found on the serial decal on the back of the unit. 

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Samsung Moderator
Samsung Moderator

Re: Samsung TV Remote Won't Work

Please provide the full model code of the television whenever you have a chance. 

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Scorpio2177
Asteroid

Re: Samsung TV Remote Won't Work

No, it doesn't even turn the TV off or on

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Scorpio2177
Asteroid

Re: Samsung TV Remote Won't Work

Let me know if you can't read this

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Samsung Moderator
Samsung Moderator

Re: Samsung TV Remote Won't Work

Try taking a look at this link: http://www.samsung.com/us/support/troubleshooting/TSG01202543/

It has some troubleshooting steps that you can try to see if they work out for you Smiley Happy

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