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β04-01-2023 05:16 AM in
HD and UHD TVsFour months since this problem developed, and itβs still not acknowledged or resolved? Samsung even came out to my house and the tech was able to connect his Samsung earbuds, so I was advised this is Sonyβs problem.
In the other post that where this issue was first reported and where everyone has voiced their same issues, I am unable to reply, so I am creating a new post.
I have the same issue β Sony Bluetooth headphones and earbuds worked perfectly fine for six months, and then all of a sudden, no Sony Bluetooth device worked I even replaced my earbuds thinking they might be the problem. But, itβs only Sony, and every device Iβve tried (5 Sony total).
My tv has been updated manually, and again by the service tech. No fix.
It seems clear that itβs a result of a software update but why hasnβt this been fixed in four months?
Doesnβt this make our TVs eligible for return due to warranty somehow?
Iβm really surprised this hasnβt yet been resolved but even more frustrated that none of my Bluetooth devices workβ still!
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β04-01-2023 05:23 AM in
HD and UHD TVsIβm sorry to hear, did they send Asurion out? My house is visited physically by them I think four times without exaggerating, three, and my issue was not resolved and they close the case. Even if you have a warranty, it probably will not get fixed.
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β04-01-2023 05:27 AM in
HD and UHD TVsI donβt think it was Asurian. He seemed like a Samsung tech contractor. Case closed for me too. Super frustrating!
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β04-01-2023 07:44 AM in
HD and UHD TVs- Mark as New
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3 weeks ago in
HD and UHD TVs
