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Original topic:

Samsung TV and DirecTV Remote

(Topic created on: 3/23/19 9:29 AM)
userYgrG64c6b5
Constellation
Options
HD and UHD TVs

Hello-

I have a Samsung TV- Model # is UN55JU6500FXZA. I just got DirecTV installed and the Volume on both the Samsung and DirecTV remotes don’t work normally. I have to keep hitting the button over and over again for it to just go up or down once notch. Any advice to get it working. The first night it worked fine. 

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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Try power resetting the TV by unplugging it for a few minutes and plugging it back up.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Try power resetting the TV by unplugging it for a few minutes and plugging it back up.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in context

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userYgrG64c6b5
Constellation
Options
HD and UHD TVs

Worked! Thanks. 

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