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Samsung TV model UN55NU6900 right side screen black

(Topic created: 07-18-2022 09:55 AM)
userRBptkTY0Xe
Astronaut
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HD and UHD TVs

My TV is only about a year and a half old and half the screen is black. Seeing multiple posts that have same issue. Is this a defect or is there a solution?  Thanks for any help

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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

I couldn’t live without my TV. Let’s get this situated for you as soon as we can. Give this link a shot for me: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#a-portion-of-the-tv-screen-is-black

Please read the link in its entirety to reap the full benefit of the troubleshooting. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  

 

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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:

 

http://www.samsung.com/us/support/service/location