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Constellation

Samsung UE32K5600 TV keeps freezing

So I thought I'd post here since support haven't been helpful to me at all and just end up disconnecting on me

 

My Samsung TV keeps freezing when I'm using the smart TV features, it doesn't matter what app I'm using, be it YouTube, Netflix, Amazon or Plex, at some point the image freezes and then the TV reboots

 

It's being doing this a good few times a day now and I'm starting to lose my patience, I've tried hard resetting the TV back to factory settings, deleting and reinstalling apps and making sure that I am up to date, but the problem still occurs

 

Please help me fix this

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Samsung UE32K5600 TV keeps freezing

This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks!


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