Original topic:

Samsung UHD TV remote wont scroll down in sub-menu

(Topic created on: 2/22/21 1:54 AM)
userwQpSDiiFJ5
Astronaut
Options
HD and UHD TVs

It's have been one month, my remote does not work in the subsetting. Please, someone, help me to fix it. My tv model is samsung ru7100

2 Replies
userZFscg4xt5h
Constellation
Options
HD and UHD TVs

I have the same issue on a q60. It’s not the remote. Can’t navigate the settings up or down. Looks like it’s a common problem but the fixes for the hidden menu do not work for me as I can’t find the reset menus 

0 Likes
SamsungTam
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

Have you tried to reset the Tv?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes