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Original topic:

Samsung UN60J6200 dark spots

(Topic created: 04-13-2021 05:52 AM)
useroel75weaMn
Astronaut
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HD and UHD TVs

Bought this Tv a few years ago during Black Friday deal and dark spots are beginning to ruin the picture. Ive tried adjusting the settings but nothing seems to work.  Looking online these could be dead pixels and wondering if these are able to be fixed?  Was a great tv u til this started happening.  Help! 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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HD and UHD TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

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VaniV
Astronaut
Options
HD and UHD TVs
Could be moisture or water damage.
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Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
HD and UHD TVs

I'm sorry to hear that if this is occurring on all sources and during the picture test this will require service please reach out directly via one of the following methods, as we would like to Gather additional information, and look at this from a case by case basis. Please provide the full model and serial of the TV as well as your best contact phone number, name, and email. 

 

Send a message on Facebook

Send Message on Twitter

Sent Message to Moderator


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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