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Constellation

Screen Overheating and corner of frame melted

Hello, the screen and corner of the frame of my TV melted. The TV is inoperable. This seems not only like a hazard, but some thing that should NEVER happen. I think we are lucky that nothing caught on fire. What will Samsung do to fix this?

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Samsung Moderator
Samsung Moderator

Re: Screen Overheating and corner of frame melted

I would be more than happy to look into this for you.  Could you send me a private message so that I can get some additional information?   http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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