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Original topic:

Screen came off of SUHD TV UN55KS8000F

(Topic created: 04-10-2022 10:48 AM)
userY7ep1pycOt
Constellation
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We have owned many Samsung products over the years including this TV. Until last night we have had faith in Samsung's workmanship. While watching a show with my family, all of the sudden the screen fell forward from the top and came off completely. We powered the TV down immediately and unplugged it right after. After a brief search on the internet we came across several similar instances when this occurred. We look forward to a prompt response from Samsung and a fair resolution. As long as this happens our faith in Samsung will be restored.669691876.jpg669691863.jpg20220331_144407.jpg

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I'm hoping you're calling them and not just posting it here where it's not going to be seen.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

Hello! Please send us a private message with your full modal and serial number so that we may be able to get this looked into,  or if you prefer to call in our number is 1 (800) 726-7864

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Hi, I'm not the user needing help. 😁
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