I would be happy to assist with this. Could you send me a private message so that I can get some additional information from you? http://bit.ly/2ihPL97
We're sorry to hear that! Please send us a private message with the full model code and serial number as well as some close up pictures of the damage. You can do so by using this link: Link
I have the same problem and can't get any help with this matter trying to contact service and getting nowhere . This site is no help!
I sent a message earlier, but then received a notice and wanted to reply again incase my previous message didnt go thru. My product information is:
Model - UN50NU7200
Issues have evolved so that now the left 1/3rd of the screen fades to black.
I have included a couple of photos of the current problems I'm presently having. Thanks again for your consideration and assistance.
Full name: Preston Scott McAllister
Full street address:
Bill of Sale/Receipt(if available): N/A
Does this issue occur on all sources and inputs?
Nothing has melted, but once I noticed it, I turned it off and havent been using it.
Can I have your email address via private message?